Vigie
+€50/ month
No guaranteed response time.
- Monthly security patches
- Daily backup checks
- Support during business hours
Managed server services
Linux server management,
Linux server management,
24/7 monitoring included
We patch, back up, monitor and repair your servers, whether they run on our infrastructure in France or with your current provider. Three clear monitoring levels, a guaranteed response time, and system administrators who answer in English in writing, by email and ticket.
500+virtual machines and containers managed every day on our Proxmox clusters
From +€50per server and per month excl. VAT, no commitment
1 houron-call response, day and night, with the Ange gardien level
What we take care of
Everything that keeps a server healthy
The unglamorous work that prevents incidents, done on a schedule and written down.
Security updates
Operating system and software patches applied every month, critical fixes as soon as they are published, with a snapshot before each change.
Backups that restore
Daily backups checked every day, a copy stored off-site in the EU, and restore tests at the highest level. A backup is only useful once it has been restored.
Real-time monitoring
Zabbix, Prometheus, Netdata and Uptime Kuma watch services, disks, certificates and response times. Alerts can also reach your Slack, Discord or email.
Incident response
When something breaks, a named administrator investigates, fixes and explains what happened, within the response time of your level.
Hardening and access
Firewall, SSH keys, fail2ban, least-privilege accounts and TLS configuration reviewed, so your servers are not the easy target.
Reports and recovery plan
A monthly report of what was done, and at the Ange gardien level a written disaster recovery plan, tested with you.
Monitoring levels
Choose how closely we watch
Per server and per month, excl. VAT. The same price whether the server is ours or stays with your provider. You can change level from one month to the next.
Sentinelle
+€100/ month
Response within 2 business hours.
- Everything in Vigie, plus:
- Real-time alerts 24/7
- Off-site backup
- Monthly report
Ange gardien
+€250/ month
1-hour on-call, day and night.
- Everything in Sentinelle, plus:
- Quarterly restore test
- Written and tested recovery plan
- Yearly security review
Business hours: Monday to Friday, 9 am to 6 pm Paris time (CET), excluding French public holidays. Clusters, platforms and Kubernetes: tiered pricing after a free audit. One-off interventions: €800 excl. VAT per day.
Your server, wherever it is
Keep your provider, hand us the keys
No need to move anything. We manage servers at OVHcloud, Scaleway, Hetzner, AWS and other providers, as well as physical servers in your own premises. You keep your contract, your invoices and your access.
Prefer to move? We also host your server on our infrastructure in France, from €50 per month for a VPS.
Debian, Ubuntu
Rocky, AlmaLinux and most Linux distributions
Web stacks
Nginx, Apache, PHP, MariaDB, PostgreSQL, Redis
Containers
Docker, LXC and Kubernetes
Virtualisation
Proxmox VE, Ceph and Proxmox Backup Server
Getting started
From first contact to full monitoring
Free audit
We review your servers, backups and security, and send you a short written summary of the risks we see.
Onboarding
Monitoring agents installed, access secured, backups verified and documentation written for each server.
Ongoing management
Patches, alerts and reports at the level you chose, with the same team each month.
FAQ
Managed server services: your questions
What is a managed server service?
You keep using your server, and we take over its administration: security updates, backups, monitoring, incident response and documentation. You get a named team and a defined response time instead of managing the server yourself.
Can you manage a server that is not hosted with you?
Yes. Our monitoring levels cost the same whether the server is on our infrastructure or with OVHcloud, Scaleway, Hetzner, AWS or another provider. We only need secure administrator access.
Do you provide support in English?
Yes, in writing: email, tickets or the messaging tool you already use, such as Slack. Phone support is available in French only.
What happens outside business hours?
With Sentinelle, alerts are watched 24/7 and we respond within 2 business hours. With Ange gardien, an administrator on call responds within 1 hour, day and night, weekends included.
Is there a minimum commitment?
No. Monitoring is billed monthly and can be stopped or changed from one month to the next. Paying yearly saves 10%.
Let us look at your servers
The audit is free and you keep the written summary, whatever you decide.